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We’ve compiled a list of our most commonly asked questions to give you an answer faster. If there’s anything you can’t find here, you can contact us and we’ll get you sorted!

General Questions

A cold immersion practice involves immersing the body in cold water to stimulate physical and mental health benefits. This can be achieved by cold water swimming, or through the use of Ice baths. Cold immersion has been shown to reduce stress levels, improve circulation, and aid in recovery from exercise.

Tacticool Ice Baths are designed for anyone looking to improve resilience, recovery, and mental health, including athletes, first responders, and those with stressful occupations. Always consult with a medical professional before beginning any new health regime.

Tacticool Ice Baths utilise high-quality freezer conversions lined with Rhino Liner "Tuff Stuff" for durability and safety. This unique combination ensures a leak-free experience and is safe for use in potable water solutions.

The Alpha Mk-1 is ideal for those who prefer a larger capacity and more room for movement, while the Bravo Mk-1 is designed for smaller spaces and individuals. Both models provide the same high-quality cold plunge experience.

Always start by consulting with a healthcare provider, especially if you have health concerns. Ensure the water is clean, and the temperature is set correctly for your comfort and health goals. Familiarise yourself with the signs and symptoms of hypothermia as a safety precaution.

Key symptoms to watch for include irregular heartbeat, reduced cognitive ability, slurred speech, drowsiness, and uncontrolled shivering. If you experience any of these symptoms, exit the ice bath immediately and seek medical attention if necessary.

Regular maintenance includes ensuring the water is clean, the filters are regularly changed, and the system's settings are correctly adjusted. Detailed maintenance tips and schedules are provided in your product manual to help keep your ice bath in optimal condition.

Tacticool offers a 1-year warranty on the Rhino Liner and a 3-month warranty on all other components, covering defects in materials and workmanship.

Tacticool provides dedicated support through email, phone, and social media channels. Contact details are available on our website and product manuals.